FAQs

• Χρειάζομαι ειδική άδεια ή περιορισμούς για την αγορά αεροβόλων airsoft (AEG, GBB) στην Ελλάδα;

  No, purchasing Airsoft guns is unrestricted for all adults over the age of 18. No special permit or license is required. However, there are important legal obligations you must be aware of:

  • Transportation: Airsoft guns must always be transported in a special case or their original box, never openly in public view.
  • Usage: Allowed exclusively in private properties or approved Airsoft fields.
  • Responsibility: The owner is responsible for legal use and proper storage.

  For more information or questions, contact our support team.

• Payment Methods

  We accept the following payment methods for your maximum convenience:

  • Credit/Debit Card (Visa, Mastercard, American Express)
  • Bank Transfer (for larger orders)
  • Cash on Delivery (only for orders within Greece)

  All transactions are secure and encrypted. For details on each method, see our payment page.

• How long does shipping take?

  Delivery times depend on product availability:

  • In Stock Products: 1-3 business days
  • Pre-Orders: 5-15 business days (as specified per product)
  • International Orders: Additional time (specified during the checkout process)

  Note: We do not ship on Sundays and public holidays. For more information regarding delivery methods and costs, visit our delivery page.

• Can I return a product if it doesn't fit me?

  Yes! You have a right of return in accordance with European consumer protection standards:

  • Return Period: 14 days from receipt
  • Conditions:
    • The product must be in perfect condition
    • The packaging must be untouched
    • The product must not have been used

  Return shipping costs are covered by us for defective products. For detailed instructions, fill out the support form.

• What equipment do I need for my first Airsoft game

  Safety is everything. Below is the minimum and recommended equipment:

  Mandatory:

  • Eye Protection: Certified Airsoft glasses or mask (ANSI Z87.1) - the most important
  • Ammunition: High-quality BBs (0.25g-0.40g)

  Recommended:

  • Tactical Combat Vest: For torso protection and magazine storage
  • Tactical Gloves: Against injuries and cold.
  • Helmet/Balaclava: Head and neck protection
  • Military Footwear: Boots or athletic shoes with good ankle support

  Find all the equipment you need at the TACTIX-STORE.